Privacy Policy
Last updated: 11 November 2026
This policy explains what personal information Dantya Dental collects through this website, why we collect it, and the choices you have. It covers this website only. Your treatment records at the clinic are handled separately, as part of your dental care.
1. Who we are
Dantya Dental is a dental clinic owned and run by Dr. Hemashwini N Simha as its sole proprietor, at 18, 1st Floor, 6th Main St, Thayappa Garden, Ramanashree Enclave, Bilekahalli, Bengaluru, Karnataka 560076.
Dantya Dental is the agency that collects and keeps the personal information you submit through this website, and remains responsible for it, including when our service providers store it for us.
We decide how the personal data you share on this website is used, which makes us the "Data Fiduciary" under India's Digital Personal Data Protection Act, 2023.
We follow India's laws on personal data: the Information Technology Act, 2000 and its rules on sensitive personal data (2011), which apply now, and the Digital Personal Data Protection Act, 2023 and its Rules, 2025, as they come into force.
2. What we collect
When you use one of the appointment forms, we collect:
- your name
- your phone number
- your email address, if you give it
- your age, if you give it
- the service you're interested in
- your preferred appointment date and the best time to call you, if you give them
- the message you write, if you write one
- if the appointment is for a child, your confirmation that you are their parent or guardian
Please don't include detailed medical information in the message. We'll talk about that with you in person.
We don't collect anything else about you through this website. We don't set cookies of our own, and we don't use analytics or advertising trackers. Our website host sets technical cookies (see section 6).
3. Why we use it
Only to reply to your request: to call, message or email you about an appointment. We don't sell your details, and we don't use them for marketing.
We don't record phone calls.
4. Your consent
By ticking the consent box and sending the form, you agree to us using your details for the purpose above. You can withdraw your consent at any time by contacting us (see section 9). We'll then stop using your details and delete them, unless the law requires us to keep them. Withdrawing consent doesn't affect anything we did before you withdrew it.
5. Where your details are stored and who can see them
We use trusted service providers to run this website and handle your requests: our CRM (the system we use to manage appointment requests), our website host and our email provider. They store or process your details only on our behalf, under security and confidentiality terms with us. Form requests are stored on servers in India, and only our clinic staff can see them.
6. Other services on this website
Some parts of this website are provided by other companies. When a page loads, they may receive basic technical information such as your device's IP address:
- Our website host (servers in India) may keep standard technical records, such as IP addresses and the pages requested, to keep the website secure and working. It also sets technical cookies that are needed to deliver the pages securely. They are not used to track you or for advertising.
- Google Maps shows our location in the "Reach us" section and may set its own cookies.
- WhatsApp is used only if you tap the WhatsApp button. The conversation then takes place on WhatsApp, under Meta's privacy policy.
These companies' own privacy policies apply to the information they receive.
7. How long we keep your details
We keep appointment requests for up to 12 months after our last contact with you, then delete them. If you become our patient, your details become part of your clinic records, which we keep as the law requires for medical records.
8. Keeping your details safe
Your details are sent over an encrypted (HTTPS) connection and stored on servers in India. Only clinic staff who need them can see them.
If a data breach ever affects your details, we'll tell you and the authorities as the law requires.
9. Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal data we hold about you and how we have used it
- correct, complete or update your details
- delete your details
- stop using your details (withdraw consent)
You can also nominate someone to use these rights for you if you die or become unable to act yourself.
To use any of these rights, or to raise a concern or complaint, contact our Grievance Officer:
Dr. Hemashwini N Simha, Grievance Officer, Dantya Dental
Phone: +91 87227 68123
Email: hello@dantyadental.in
Or visit us at the clinic address above.
We'll acknowledge your request and reply within one month. If you're not satisfied with our response, you can complain to the Data Protection Board of India.
10. Children
If the appointment is for a child under 18, a parent or guardian should fill in the form. If the age given is under 18, the form asks you to confirm that you are the child's parent or guardian before it can be sent.
If you're under 18, please ask a parent or guardian to fill in the form or call us for you.
11. Changes to this policy
If we change this policy, we'll update this page and the date at the top.